Career Opportunites
Although we do not have openings for all positions listed, if you are interested in any of the positions below, please submit your information
Kitchens by Rutenschroer is the leading custom countertop manufacturer in the Cincinnati Tri-state area and a leading manufacturer nationally recognized in the United States. We currently service (manufacture and install) Ohio, Indiana, Kentucky, and West Virginia and have shipped manufactured countertops as far as Las Vegas, NV. We have been in business for over 40 years with a strong reputation in the marketplace.
Due to continued growth opportunities we are always looking to hire. We’re a family owned company and take pride in offering a rewarding environment. We promote from within and always keep our employees front and center. We want passionate, team-oriented, and customer focused individuals who take pride in their work.
If this sounds like you and you meet the requirements below, we would love to talk with you!
Kitchens by Rutenschroer offers a competitive compensation and benefits package. Kitchens by Rutenschroer is proud to be an Equal Opportunity Employer and Woman owned business.
Cincinnati
Pre & Post Production
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Delivery Driver
Position Summary
Responsible for distribution of products accurately, timely, and undamaged while maintaining a professional demeanor and observing the safety standards outlined as part of the company policy.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
- Responsible for loading, unloading, preparing, inspecting and delivery of products.
- Ability to comply with time and route schedule to deliver goods timely and without issue
- Responsible for tracking routes, communicating failed deliveries and reason, and identifying possible route delays due to construction, road closures, etc.
- Comply with DOT regulations and safety standards and any additional safety policies as outlined in our policy handbook
Minimum Qualifications (Knowledge, Skills, and Abilities)
Customer Service, Attention to Detail, Coordination, Verbal Communication, Teamwork, Conflict Resolution, Time Management
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Forklift Driver
POSITION SUMMARY
Controls warehouse inventory by coordinating movement of product from vendor receipt up through the start of the production process.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
1. Maintains organized inventory system
2. Prepares product for shipment by verifying location; directing movement to staging area; resolving problems.
3. Verifies product inventory reports by comparing logs and reports; adjusting entries.
4. Documents actions by completing forms, reports, logs, and records; maintaining databases.
5. Monitors inventory by completing counts as required.
6. Updates job knowledge by participating in educational opportunities.
7. Accomplishes distribution and organization mission by completing related results as needed.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Teamwork, Coordination, Organization, Planning, Time Management, Reporting Skills, Inventory Control, Documentation Skills, Data Entry Skills, Dependability, Supervision
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Install Associate
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Lead Installer
POSITION SUMMARY
Responsible for installation on job site by contacting customers and following safety and procedural standards during countertop installation.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
1. Correctly install countertops on job site, while maintaining a professional demeanor and adhering to installation procedures and policies, including safety standards
2. Handle customer questions in a friendly and professional manner
3. Cleanly remove the existing countertop and cabinets, if required.
4. Contact office to resolve any concerns that cannot be addressed on the job site
5. Troubleshoot technical problems related to the installation as they arise
6. Make field adjustments and minor repairs to countertops
7. Communicate with Installation manager and Service department
8. Maintain Company Logo’d vehicle interior and exterior to the Company’s standards
9. Work as closely to the schedule as possible and contact customer before being on site or if running behind
10. Complete all necessary installation documents
11. Train installation assistants to become lead installers
12. Maintain standard customer satisfaction rating
13. Schedule required maintenance on Installation vehicle
14. Attend monthly safety and install meeting
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Customer Service, Functional and Technical Skills, Problem Solving, Attention to Detail, Coordination, Conceptual Skills, Verbal Communication, Teamwork, Conflict Resolution, Salesmanship, Clean driving record, Ability to pass a background check and drug screen.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Measure Technician
Position Summary
Responsible for measuring countertop specifications at customer homes or businesses and identifying job site obstacles and add on opportunities during initial customer meeting.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
- Precisely measure countertop, coordinate job site pathing for installation team, and identify potential add on charges.
- Handle customer questions in a friendly and professional manner, providing additional details when able.
- Communicate job site readiness for install date with customers so they can properly prepare for the installation service.
- Contact office to resolve any concerns that cannot be addressed on the job site
- Maintain Company Logo’d vehicle interior and exterior to the Company’s standards
- Work as closely to the schedule as possible and contact customer before being on site or if running behind
Minimum Qualifications (Knowledge, Skills, and Abilities)
Customer Service, Functional and Technical Skills, Problem Solving, Attention to Detail, Coordination, Conceptual Skills, Verbal Communication, Salesmanship
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Service Technician
POSITION SUMMARY
Responsible for follow up services calls to address issues on Company installed countertops to address a customer request/complaint regarding the installation.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
1. Organizes work by reviewing daily requirements; checking and gathering supplies.
2. Correctly address the service issue, while maintaining a professional demeanor and adhering to installation/service procedures and policies, including safety standards
3. Handle customer questions in a friendly and professional manner
4. Contact office to resolve any concerns that cannot be addressed on the job site
5. Troubleshoot technical problems related to the service call as they arise
6. Maintain Company Logo’d vehicle interior and exterior to the Company’s standards
7. Work as closely to the schedule as possible and contact customer before being on site or if running behind
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Customer Service, Functional and Technical Skills, Problem Solving, Attention to Detail, Coordination, Conceptual Skills, Verbal Communication, Teamwork, Conflict Resolution
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Production
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CNC Operator
POSITION SUMMARY
Produces machined parts by programming, setting up, and operating a computer numerical control (CNC) machine; maintaining quality and safety standards; keeping records; and maintaining equipment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
1. Maintains safe operations by adhering to safety procedures and regulations.
2. Plans machining by studying work orders, blueprints, engineering plans, etc.
3. Loads feed mechanism by lifting stock into position.
4. Verifies settings by measuring positions, first-run part, and sample workpieces
5. Maintains specifications by observing drilling, grooving, and cutting, including turning, facing, knurling and thread chasing operations; taking measurements; detecting malfunctions; troubleshooting processes; adjusting and reprogramming controls; adhering to quality assurance procedures and processes.
6. Maintains equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; calling for repairs.
7. Maintains continuity among work shifts by documenting and communicating actions, irregularities, and continuing needs.
8. Documents actions by completing production and quality logs.
9. Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Conceptual Skills, Process Improvement, Verbal Communication, Functional and Technical Skills, Tooling, Coordination, Attention to Detail
PHYSICAL DEMANDS AND WORK ENVIRONMENT
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Fabricator - Laminate
POSITION SUMMARY
Responsible for production process for laminate countertops to be ready for shipment and installation.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
• Utilize the measure template to design and map the framing and pre-production process.
• Select appropriate materials, hand tools, wood, bonding agents, etc. to prep the mount surface.
• Properly apply laminate utilizing appropriate hand tools while following appropriate industry practices.
• Maintains a clean and safe work environment, while following company policies and procedures, particularly related to safety.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Conceptual Skills, Process Improvement, Verbal Communication, Functional and Technical Skills, Tooling, Coordination, Attention to Detail
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Fabricator - Solid Surface
POSITION SUMMARY
Finalize production process for solid surface countertops to be ready for shipment and installation.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
1) Utilizes CNC machine to cut and shape general countertop dimensions prior to manual assembly.
2) Selects appropriate hand tools and materials to route, grind, edge and finish countertop assembly.
3) Maintains a clean and safe work environment, while following company policies and procedures, particularly related to safety.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Conceptual Skills, Process Improvement, Verbal Communication, Functional and Technical Skills, Tooling, Coordination, Attention to Detail
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Fabricator Stone - Water Polisher
POSITION SUMMARY
Finalize production process by utilizing water polisher to smooth the stone as to be ready for installation
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
1) Set up machine to grind stone to smooth finish or polish stone to lustrous finish
2) Selects grinding or polishing wheels according to type of stone, finish specified, or step in finishing process
3) Moves arm of machine over wheel attaches wheel to spindle with bolt or latch
4) Pushes levers to start machine guides rotating wheel over surface of stone by hand, observing puddles of water on stone to detect uneven areas
5) Washes stone, using hose, and changes abrasive or wheel as grinding or polishing progresses to surface stone according to specifications
6) May grind polish curved or irregular stone surfaces, using portable polisher
7) May fill cracks or imperfections in stone with wax that matches color of stone
8) May place, align, and level stone on machine bed
9) Maintains a clean and safe work environment, while following company policies and procedures, particularly related to safety.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Conceptual Skills, Process Improvement, Verbal Communication, Functional and Technical Skills, Tooling, Coordination, Attention to Detail
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Fabricator Stone - CNC Operator
POSITION SUMMARY
Produces machined parts by programming, setting up, and operating a computer numerical control (CNC) machine; maintaining quality and safety standards; keeping records; and maintaining equipment. Use of a Fusion Water Saw Jet
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
1. Maintains safe operations by adhering to safety procedures and regulations.
2. Plans machining by studying work orders, blueprints, engineering plans, etc.
3. Loads feed mechanism by lifting stock into position.
4. Verifies settings by measuring positions, first-run part, and sample workpieces
5. Maintains specifications by observing drilling, grooving, and cutting, including turning, facing, knurling and thread chasing operations; taking measurements; detecting malfunctions; troubleshooting processes; adjusting and reprogramming controls; adhering to quality assurance procedures and processes.
6. Maintains equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; calling for repairs.
7. Maintains continuity among work shifts by documenting and communicating actions, irregularities, and continuing needs.
8. Documents actions by completing production and quality logs.
9. Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Conceptual Skills, Process Improvement, Verbal Communication, Functional and Technical Skills, Tooling, Coordination, Attention to Detail
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Fabricator Stone - Quality & Assurance
POSITION SUMMARY
Assures quality products and processes by establishing and enforcing quality standards; testing materials and product.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
1. Validates quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures.
2. Maintains and improves product quality by completing product, company, system, compliance, and surveillance audits; investigating customer complaints; collaborating with other members of management to resolve quality issues and manufacturing and training methods.
3. Prepares quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes
4. Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Process Improvement, Analyzing Information, Strategic Planning, Verbal Communication, Informing Others, Quality Engineering, Emphasizing Excellence, Attention to Detail, Thoroughness, Dealing with Complexity
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Maintenance Tech (Equipment Service)
POSITION SUMMARY
Maintains production and quality by ensuring operation of machinery and mechanical equipment
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
1. Ensures operation of machinery and mechanical equipment by completing preventive maintenance requirements on production machines; following diagrams, sketches, operations manuals, manufacturer’s instructions, and engineering specifications; troubleshooting malfunctions.
2. Locates sources of problems by observing mechanical devices in operation; listening for problems; using precision measuring and testing instruments.
3. Removes defective parts by dismantling devices or contacting vendor for service.
4. Determines changes in dimensional requirements of parts by inspecting used parts; using rules, calipers, micrometers, and other measuring instruments.
5. Controls downtime by informing production workers of routine preventive maintenance techniques; monitoring compliance.
6. Conserves maintenance resources by using equipment and supplies as needed to accomplish job results.
7. Provides mechanical maintenance information by answering questions and requests.
8. Prepares mechanical maintenance reports by collecting, analyzing, and summarizing information and trends.
9. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
10. Contributes to team effort by accomplishing related results as needed.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Equipment Maintenance, Technical Understanding, Technical Zeal, Deals with Uncertainty, Basic Safety, Power Tools, Attention to Detail, Flexibility, Supervision, Job Knowledge, Productivity
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Customer Service
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Commercial Estimator
POSITION SUMMARY
Estimates costs by collecting information, studying blue prints, discussing design with customer(s), and assessing the impact on direct and indirect costs associated with large client projects to provide commercially viable jobs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
1. Prepares work to be accomplished by gathering information and requirements; setting priorities.
2. Prepares estimate by studying blueprints, unique specifications, and site obstacles.
3. Obtains bids from vendors and subcontractors by specifying materials; identifying qualified subcontractors; negotiating price.
4. Resolves cost discrepancies by collecting and analyzing information.
5. Prepares special reports by collecting, analyzing, and summarizing information and trends.
6. Maintains quality service by following organization standards.
7. Maintains continuity among pre, during and post production divisions by documenting and communicating actions, irregularities, and continuing needs.
8. Contributes to team effort by accomplishing related results as needed.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Analyzing Information, Developing Budgets, Vendor Relationships, Reporting Skills, Estimating, Decision Making, Teamwork, Documentation Skills, Quality Focus, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure & Deadlines
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Receptionist
POSITION SUMMARY
Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
1. Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
2. Directs visitors by maintaining employee and department directories; giving instructions.
3. Maintains security by following procedures; monitoring logbook; issuing visitor badges.
4. Maintains telecommunication system by following manufacturer’s instructions for house phone and console operation.
5. Maintains safe and clean reception area by complying with procedures, rules, and regulations.
6. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
7. Contributes to team effort by accomplishing related results as needed.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Phone Skills
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Sales Representative
POSITION SUMMARY
Serves customers by selling products; meeting customer needs; finding, following and turning new leads into new customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
1. Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
2. Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
3. Focuses sales efforts by studying existing and potential volume of dealers.
4. Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
5. Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
6. Recommends changes in products, service, and policy by evaluating results and competitive developments.
7. Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
8. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
9. Contributes to team effort by accomplishing related results as needed.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Customer Service, Meeting Sales Goals, Closing Skills, Territory Management, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships, Motivation for Sales
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Selection Coordinator
POSITION SUMMARY
Assist customers by providing product information and stylistic choices to identify their countertop selection.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
1. Maintains safe selection process for customers and self by complying with procedures, rules, and regulations.
2. Assists and informs client on different styles and patterns to provide an enjoyable and informative experience
3. Maintains documentation on clients and their selection preferences to assist the flow of information to the production operations.
4. Assists showroom customers deciding between types of products and the variety of finishes and sinks that are available.
5. Communicate customer selections amongst the purchase, production and inter-party representatives to facilitate the timely production of the order.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Customer Focus, Verbal Communication, Soft Skills, Time Management, Extensive Product Knowledge, Telephone Skills, Listening, Professionalism, Organization, Informing Others, Handles Pressure or difficult/demanding customers well
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Service Coordinator
POSITION SUMMARY
Maintain the pre and post production operations by having direct relations with clients, employees, and vendors. Coordinators answer incoming phone calls, place return phone calls, handle email correspondence, and schedule appointments with clients and vendors.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
1. Consult with customers to identify services and benefits, complete required paperwork, and verify time and date of services (i.e. measurement, installation and service dates).
2. Collect, curate, and expand information and relationships with internal and external parties to reduce lead time, assist with timely appointments and ensure the respective parties are well informed of the requests.
3. Maintain documentation on customers as well as creating periodic reports for management and technicians to plan their work accordingly.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Reporting Skills, Administrative Writing Skills, Verbal Communication, Time Management, Analyzing Information, Telephone Skills, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Administrative
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Administrative Manager
POSITION SUMMARY
Organizes and coordinates office operations and procedures, in order to ensure organizational effectiveness, efficiency and safety by maintaining office systems and supervising staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
1. Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
2. Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.
3. Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.
4. Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.
5. Completes operational requirements by scheduling and assigning employees; following up on work results.
6. Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
7. Maintains office staff by recruiting, selecting, orienting, and training employees.
8. Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
9. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
10. Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
11. Contributes to team effort by accomplishing related results as needed.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Supply Management, Informing Others, Tracking Budget Expenses, Delegation, Staffing, Managing Processes, Supervision, Developing Standards, Promoting Process Improvement, Inventory Control, Reporting Skills
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
AP & AR Accountant
POSITION SUMMARY
Obtains revenue and pays invoices by verifying and completing payable and receivable transactions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
1. Prepares work to be accomplished by gathering and sorting documents and related information.
2. Pays invoices by verifying transaction information; scheduling and preparing disbursements; obtaining authorization of payment.
3. Obtains revenue by verifying transaction information; computing charges and refunds; preparing and mailing invoices; identifying delinquent accounts and insufficient payments.
4. Collects revenue by reminding delinquent accounts; notifying customers of insufficient payments.
5. Prepares financial reports by collecting, analyzing, and summarizing account information and trends.
6. Maintains accounting ledgers by posting account transactions.
7. Verifies accounts by reconciling statements and transactions.
8. Resolves account discrepancies by investigating documentation; issuing stop payments, payments, or adjustments.
9. Maintains financial security by following internal accounting controls.
10. Secures financial information by completing data base backups.
11. Contributes to team effort by accomplishing related results as needed.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Administrative Writing Skills, Organization, Data Entry Skills, Financial Software Training, Analyzing Information, Attention to Detail, Thoroughness, Reporting Research Results, Verbal Communication
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Purchasing Associate
POSITION SUMMARY
Obtains requirements by verifying, preparing, and forwarding purchase orders to fulfill office and production staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
1. Verifies purchase requisitions by comparing items requested to master list; clarifying unclear items; recommending alternatives.
2. Prepares purchase orders by verifying specifications and price; obtaining recommendations from suppliers for substitute items; obtaining approval when necessary
3. Obtains purchased items by forwarding orders to suppliers; monitoring and expediting orders.
4. Authorizes payment for purchases by forwarding receiving documentation.
5. Keeps information accessible by sorting and filing documents.
6. Provides purchasing planning and control information by collecting, analyzing, and summarizing data and trends.
7. Accomplishes purchasing and organization mission by completing related results as needed.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Supply Management, Vendor Relationships, Organization, Customer Service, Documentation Skills, Manufacturing Methods and Procedures, Manufacturing Quality, Reporting Skills, Verbal Communication, Professionalism, Informing Others
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Shipping & Receiving
POSITION SUMMARY
Controls warehouse inventory by coordinating movement of product from receipt through production and ultimately upon shipment/installation.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
1. Stores product by designating storage areas; adjusting storage areas according to production and shipping requirements; updating location database.
2. Prepares product for shipment by verifying location; directing movement to staging area; resolving problems.
3. Verifies product inventory reports by comparing logs and reports; adjusting entries.
4. Documents actions by completing forms, reports, logs, and records; maintaining databases.
5. Monitors inventory by completing counts as required.
6. Accomplishes distribution and organization mission by completing related results as needed.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Teamwork, Coordination, Organization, Planning, Time Management, Reporting Skills, Inventory Control, Documentation Skills, Data Entry Skills, Dependability, Supervision
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Louisville
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Install Associate
POSITION SUMMARY
Responsible for installation on job site by contacting customers and following safety and procedural standards during countertop installation.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
1. Correctly install countertops on job site, while maintaining a professional demeanor and adhering to installation procedures and policies, including safety standards
2. Handle customer questions in a friendly and professional manner
3. Cleanly remove the existing countertop and cabinets, if required.
4. Contact office to resolve any concerns that cannot be addressed on the job site
5. Troubleshoot technical problems related to the installation as they arise
6. Maintain Company Logo’d vehicle interior and exterior to the Company’s standards
7. Work as closely to the schedule as possible and contact customer before being on site or if running behind
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Customer Service, Functional and Technical Skills, Problem Solving, Attention to Detail, Coordination, Conceptual Skills, Verbal Communication, Teamwork, Conflict Resolution, Salesmanship
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Lead Installer
POSITION SUMMARY
Responsible for installation on job site by contacting customers and following safety and procedural standards during countertop installation.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
1. Correctly install countertops on job site, while maintaining a professional demeanor and adhering to installation procedures and policies, including safety standards
2. Handle customer questions in a friendly and professional manner
3. Cleanly remove the existing countertop and cabinets, if required.
4. Contact office to resolve any concerns that cannot be addressed on the job site
5. Troubleshoot technical problems related to the installation as they arise
6. Make field adjustments and minor repairs to countertops
7. Communicate with Installation manager and Service department
8. Maintain Company Logo’d vehicle interior and exterior to the Company’s standards
9. Work as closely to the schedule as possible and contact customer before being on site or if running behind
10. Complete all necessary installation documents
11. Train installation assistants to become lead installers
12. Maintain standard customer satisfaction rating
13. Schedule required maintenance on Installation vehicle
14. Attend monthly safety and install meeting
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Customer Service, Functional and Technical Skills, Problem Solving, Attention to Detail, Coordination, Conceptual Skills, Verbal Communication, Teamwork, Conflict Resolution, Salesmanship, Clean driving record, Ability to pass a background check and drug screen.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Measure Technician
Position Summary
Responsible for measuring countertop specifications at customer homes or businesses and identifying job site obstacles and add on opportunities during initial customer meeting.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
- Precisely measure countertop, coordinate job site pathing for installation team, and identify potential add on charges.
- Handle customer questions in a friendly and professional manner, providing additional details when able.
- Communicate job site readiness for install date with customers so they can properly prepare for the installation service.
- Contact office to resolve any concerns that cannot be addressed on the job site
- Maintain Company Logo’d vehicle interior and exterior to the Company’s standards
- Work as closely to the schedule as possible and contact customer before being on site or if running behind
Minimum Qualifications (Knowledge, Skills, and Abilities)
Customer Service, Functional and Technical Skills, Problem Solving, Attention to Detail, Coordination, Conceptual Skills, Verbal Communication, Salesmanship
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Sales Representative
POSITION SUMMARY
Serves customers by selling products; meeting customer needs; finding, following and turning new leads into new customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
1. Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
2. Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
3. Focuses sales efforts by studying existing and potential volume of dealers.
4. Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
5. Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
6. Recommends changes in products, service, and policy by evaluating results and competitive developments.
7. Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
8. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
9. Contributes to team effort by accomplishing related results as needed.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Customer Service, Meeting Sales Goals, Closing Skills, Territory Management, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships, Motivation for Sales
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Subcontractor - Install
POSITION SUMMARY
Subcontractor crews are responsible for installation on job site by contacting customers and following safety and procedural standards during countertop installation. Subcontractor crews will provide their own trucks, tools and consumable products. All crew members are required to pass a background check. Subcontractors are require to carry specific insurance coverage as outlined in the subcontractor packet.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
1. Correctly install countertops on job site, while maintaining a professional demeanor and adhering to installation procedures and policies, including safety standards
2. Handle customer questions in a friendly and professional manner
3. Cleanly remove the existing countertop and cabinets, if required.
4. Contact office to resolve any concerns that cannot be addressed on the job site
5. Troubleshoot technical problems related to the installation as they arise
6. Make field adjustments and minor repairs to countertops
7. Communicate with Installation manager and Service department
8. Work as closely to the schedule as possible and contact customer before being on site or if running behind
9. Complete all necessary installation documents
10. Maintain standard customer satisfaction rating
11. Attend monthly install meeting
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Customer Service, Functional and Technical Skills, Problem Solving, Attention to Detail, Coordination, Conceptual Skills, Verbal Communication, Teamwork, Conflict Resolution, Salesmanship, Ability to pass a background check.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Indianapolis
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Install Associate
POSITION SUMMARY
Responsible for installation on job site by contacting customers and following safety and procedural standards during countertop installation.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
1. Correctly install countertops on job site, while maintaining a professional demeanor and adhering to installation procedures and policies, including safety standards
2. Handle customer questions in a friendly and professional manner
3. Cleanly remove the existing countertop and cabinets, if required.
4. Contact office to resolve any concerns that cannot be addressed on the job site
5. Troubleshoot technical problems related to the installation as they arise
6. Maintain Company Logo’d vehicle interior and exterior to the Company’s standards
7. Work as closely to the schedule as possible and contact customer before being on site or if running behind
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Customer Service, Functional and Technical Skills, Problem Solving, Attention to Detail, Coordination, Conceptual Skills, Verbal Communication, Teamwork, Conflict Resolution, Salesmanship
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Lead Installer
POSITION SUMMARY
Responsible for installation on job site by contacting customers and following safety and procedural standards during countertop installation.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
1. Correctly install countertops on job site, while maintaining a professional demeanor and adhering to installation procedures and policies, including safety standards
2. Handle customer questions in a friendly and professional manner
3. Cleanly remove the existing countertop and cabinets, if required.
4. Contact office to resolve any concerns that cannot be addressed on the job site
5. Troubleshoot technical problems related to the installation as they arise
6. Make field adjustments and minor repairs to countertops
7. Communicate with Installation manager and Service department
8. Maintain Company Logo’d vehicle interior and exterior to the Company’s standards
9. Work as closely to the schedule as possible and contact customer before being on site or if running behind
10. Complete all necessary installation documents
11. Train installation assistants to become lead installers
12. Maintain standard customer satisfaction rating
13. Schedule required maintenance on Installation vehicle
14. Attend monthly safety and install meeting
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Customer Service, Functional and Technical Skills, Problem Solving, Attention to Detail, Coordination, Conceptual Skills, Verbal Communication, Teamwork, Conflict Resolution, Salesmanship, Clean driving record, Ability to pass a background check and drug screen.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Measure Technician
Position Summary
Responsible for measuring countertop specifications at customer homes or businesses and identifying job site obstacles and add on opportunities during initial customer meeting.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
- Precisely measure countertop, coordinate job site pathing for installation team, and identify potential add on charges.
- Handle customer questions in a friendly and professional manner, providing additional details when able.
- Communicate job site readiness for install date with customers so they can properly prepare for the installation service.
- Contact office to resolve any concerns that cannot be addressed on the job site
- Maintain Company Logo’d vehicle interior and exterior to the Company’s standards
- Work as closely to the schedule as possible and contact customer before being on site or if running behind
Minimum Qualifications (Knowledge, Skills, and Abilities)
Customer Service, Functional and Technical Skills, Problem Solving, Attention to Detail, Coordination, Conceptual Skills, Verbal Communication, Salesmanship
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Sales Representative
POSITION SUMMARY
Serves customers by selling products; meeting customer needs; finding, following and turning new leads into new customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
1. Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
2. Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
3. Focuses sales efforts by studying existing and potential volume of dealers.
4. Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
5. Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
6. Recommends changes in products, service, and policy by evaluating results and competitive developments.
7. Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
8. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
9. Contributes to team effort by accomplishing related results as needed.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Customer Service, Meeting Sales Goals, Closing Skills, Territory Management, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships, Motivation for Sales
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Subcontractor - Install
POSITION SUMMARY
Subcontractor crews are responsible for installation on job site by contacting customers and following safety and procedural standards during countertop installation. Subcontractor crews will provide their own trucks, tools and consumable products. All crew members are required to pass a background check. Subcontractors are require to carry specific insurance coverage as outlined in the subcontractor packet.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
1. Correctly install countertops on job site, while maintaining a professional demeanor and adhering to installation procedures and policies, including safety standards
2. Handle customer questions in a friendly and professional manner
3. Cleanly remove the existing countertop and cabinets, if required.
4. Contact office to resolve any concerns that cannot be addressed on the job site
5. Troubleshoot technical problems related to the installation as they arise
6. Make field adjustments and minor repairs to countertops
7. Communicate with Installation manager and Service department
8. Work as closely to the schedule as possible and contact customer before being on site or if running behind
9. Complete all necessary installation documents
10. Maintain standard customer satisfaction rating
11. Attend monthly install meeting
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Customer Service, Functional and Technical Skills, Problem Solving, Attention to Detail, Coordination, Conceptual Skills, Verbal Communication, Teamwork, Conflict Resolution, Salesmanship, Ability to pass a background check.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
West Virginia
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Install Associate
POSITION SUMMARY
Responsible for installation on job site by contacting customers and following safety and procedural standards during countertop installation.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
1. Correctly install countertops on job site, while maintaining a professional demeanor and adhering to installation procedures and policies, including safety standards
2. Handle customer questions in a friendly and professional manner
3. Cleanly remove the existing countertop and cabinets, if required.
4. Contact office to resolve any concerns that cannot be addressed on the job site
5. Troubleshoot technical problems related to the installation as they arise
6. Maintain Company Logo’d vehicle interior and exterior to the Company’s standards
7. Work as closely to the schedule as possible and contact customer before being on site or if running behind
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Customer Service, Functional and Technical Skills, Problem Solving, Attention to Detail, Coordination, Conceptual Skills, Verbal Communication, Teamwork, Conflict Resolution, Salesmanship
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Lead Installer
POSITION SUMMARY
Responsible for installation on job site by contacting customers and following safety and procedural standards during countertop installation.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
1. Correctly install countertops on job site, while maintaining a professional demeanor and adhering to installation procedures and policies, including safety standards
2. Handle customer questions in a friendly and professional manner
3. Cleanly remove the existing countertop and cabinets, if required.
4. Contact office to resolve any concerns that cannot be addressed on the job site
5. Troubleshoot technical problems related to the installation as they arise
6. Make field adjustments and minor repairs to countertops
7. Communicate with Installation manager and Service department
8. Maintain Company Logo’d vehicle interior and exterior to the Company’s standards
9. Work as closely to the schedule as possible and contact customer before being on site or if running behind
10. Complete all necessary installation documents
11. Train installation assistants to become lead installers
12. Maintain standard customer satisfaction rating
13. Schedule required maintenance on Installation vehicle
14. Attend monthly safety and install meeting
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Customer Service, Functional and Technical Skills, Problem Solving, Attention to Detail, Coordination, Conceptual Skills, Verbal Communication, Teamwork, Conflict Resolution, Salesmanship, Clean driving record, Ability to pass a background check and drug screen.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Measure Technician
Position Summary
Responsible for measuring countertop specifications at customer homes or businesses and identifying job site obstacles and add on opportunities during initial customer meeting.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
- Precisely measure countertop, coordinate job site pathing for installation team, and identify potential add on charges.
- Handle customer questions in a friendly and professional manner, providing additional details when able.
- Communicate job site readiness for install date with customers so they can properly prepare for the installation service.
- Contact office to resolve any concerns that cannot be addressed on the job site
- Maintain Company Logo’d vehicle interior and exterior to the Company’s standards
- Work as closely to the schedule as possible and contact customer before being on site or if running behind
Minimum Qualifications (Knowledge, Skills, and Abilities)
Customer Service, Functional and Technical Skills, Problem Solving, Attention to Detail, Coordination, Conceptual Skills, Verbal Communication, Salesmanship
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Sales Representative
POSITION SUMMARY
Serves customers by selling products; meeting customer needs; finding, following and turning new leads into new customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
1. Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
2. Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
3. Focuses sales efforts by studying existing and potential volume of dealers.
4. Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
5. Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
6. Recommends changes in products, service, and policy by evaluating results and competitive developments.
7. Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
8. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
9. Contributes to team effort by accomplishing related results as needed.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Customer Service, Meeting Sales Goals, Closing Skills, Territory Management, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships, Motivation for Sales
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Subcontractor - Install
POSITION SUMMARY
Subcontractor crews are responsible for installation on job site by contacting customers and following safety and procedural standards during countertop installation. Subcontractor crews will provide their own trucks, tools and consumable products. All crew members are required to pass a background check. Subcontractors are require to carry specific insurance coverage as outlined in the subcontractor packet.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
1. Correctly install countertops on job site, while maintaining a professional demeanor and adhering to installation procedures and policies, including safety standards
2. Handle customer questions in a friendly and professional manner
3. Cleanly remove the existing countertop and cabinets, if required.
4. Contact office to resolve any concerns that cannot be addressed on the job site
5. Troubleshoot technical problems related to the installation as they arise
6. Make field adjustments and minor repairs to countertops
7. Communicate with Installation manager and Service department
8. Work as closely to the schedule as possible and contact customer before being on site or if running behind
9. Complete all necessary installation documents
10. Maintain standard customer satisfaction rating
11. Attend monthly install meeting
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Customer Service, Functional and Technical Skills, Problem Solving, Attention to Detail, Coordination, Conceptual Skills, Verbal Communication, Teamwork, Conflict Resolution, Salesmanship, Ability to pass a background check.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
